Last Updated: 08/19/17
Before reading through these Terms, you may want to first read through the FAQs / Help page for answers to some of our most popular questions.
Because of the nature of our products, we cannot accept returns or exchanges. But if you're unhappy for any reason, please let us know at firstname.lastname@example.org.
We typically maintain a 1-day turnaround on most orders from the time they are placed.
For International Orders: Delivery times will vary based on location and shipping method chosen. Customs do have the right to hold items and, if this happens, the shipment will be delayed. We do not pay for any international duties that customs may charge the recipient upon receiving goods.
Not Received or Damaged Order
Please contact us through our Contact page to report non-receipt or damage and we will send a replacement. If the product is damaged during transit we may need photos to make a claim against our shipping insurance.
We will do our best to work with you if confusions should arise from incorrect addresses or shipments shown as "delivered" in tracking update.